Contact Wachau Valley Tours

A question about a tour we list, a correction, or a request to be considered? Write to us and a person will read it.

How to reach us

Email hello@wachauvalleytours.com. We answer in English, usually within two working days.

We are a booking guide, not a tour operator or a ticket office, so we cannot change, cancel or refund a booking. That goes to the operator through the platform you booked on, whose contact details are on your confirmation. If you cannot find them, write to us and we will point you to the right place.

If your tour was cancelled or you missed it

A refund or a new date is the operator's to give. Your confirmation email carries their contact and your booking reference, which is the fastest route. Nearly every tour we list refunds in full if you cancel at least 24 hours ahead; Wolfy's private wine day is non-refundable. If low water stops a boat, what replaces it is the operator's call too.

Corrections

If a fact here is wrong or out of date, tell us what and where. Boat timetables change with the water, abbey hours change with the season, and meeting points move. The fastest fix is usually a reader who has just been. Every page carries the date it was last checked.

Operators

If you run tours in the Wachau and want a listing considered, send the product page. Placement is not for sale; how tours are chosen is set out in our affiliate disclosure.

Where the official information is